Privacy policy

Last Updated: August 27, 2026

Bella Tress ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Bella Tress, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting customer support
Device, browser, IP address, and website usage information
Other information you voluntarily provide to us

We only collect information that is reasonably necessary to operate our store, process orders, provide customer service, and improve our services.

How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Ship products to you
Provide order confirmations and shipping updates
Respond to customer service inquiries
Process returns, refunds, and exchanges
Improve our website, products, and services
Prevent fraud, abuse, and unauthorized transactions
Comply with applicable laws and legal obligations
Send promotional or marketing communications when permitted and where you have provided the necessary consent

Payment Information

Payments made through our website may be processed by third-party payment providers. Bella Tress generally does not directly store your complete payment card information.

Payment providers may collect and process your payment information according to their own privacy policies and terms.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, improve functionality, and support marketing or analytics activities.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Sharing Your Information

We may share personal information with trusted service providers when necessary to operate our business. These may include:

Payment processors
Shipping and delivery providers
Website and e-commerce service providers
Analytics and advertising providers
Customer service providers
Fraud prevention and security services

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, property, or the security of our website.

We do not sell your personal information merely for the purpose of providing our products and services.

Marketing Communications

If you subscribe to receive marketing communications from Bella Tress, we may send you information about products, promotions, offers, or other store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services. Bella Tress is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, deletion of, or information about the processing of your personal information.

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.